Everything You Need for Perfect Ticket Management
Discover all the powerful features that make LogIt the ultimate solution for managing support tickets, tracking time, and delivering exceptional customer service.
Log a Support TicketCore Features
Everything you need to streamline your support operations
Smart Ticket Management
Create, assign, and track tickets with intelligent categorization and priority management.
- Automated ticket routing
- Priority-based assignment
- Status tracking
Real-time Communication
Seamless communication between team members and clients with instant updates.
- Live chat integration
- Email notifications
- Comment threads
Advanced Time Tracking
Precise time tracking with detailed reporting and billing integration.
- One-click time logging
- Detailed timesheets
- Billing reports
Team Collaboration
Powerful team management tools with role-based access and workload distribution.
- Role-based permissions
- Workload balancing
- Team analytics
Analytics & Insights
Comprehensive analytics and reporting to optimize your support operations.
- Performance metrics
- Custom dashboards
- Export capabilities
Smart Notifications
Intelligent notification system to keep everyone informed without overwhelming them.
- Customizable alerts
- Multi-channel delivery
- Priority filtering
Advanced Capabilities
Enterprise-grade features for growing businesses
Scheduling & Calendar Integration
Seamlessly integrate with popular calendar applications and manage team schedules with intelligent booking systems.
- Google Calendar sync
- Automated scheduling
- Resource booking
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Comprehensive Reporting
Generate detailed reports and documentation with customizable templates and automated delivery options.
- PDF generation
- Excel export
- Automated delivery